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Discolored water reported in the southeast neighborhoods

water dropUpdated at 3:30 p.m. on Tuesday, Sept. 15:

Staff from Public Works have been working throughout the day to address the issue of discolored water coming out of taps in the southeast neighborhoods of Woodbury.

There is significant property development and new construction in this portion of Woodbury. During construction, waterlines and valves are installed and operated. At times, these steps can impact the existing water system. The city believes this is the cause of the discolored water.

While the water remains safe to drink, the city has been flushing the water from the mains throughout the area to address the issue. Staff expects to have the majority of the discolored water flushed from the mains by later today, Tuesday, Sept. 15.

If you have discolored water when opening taps, you are encouraged to open cold water taps starting on the lower level of the property and let them run for several minutes. This will flush any discolored water that may have come into the property service lines from the main. If you had used hot water during the period of discolored water in the mains, this water may have entered your hot water heater tank. Hot water may continue to be discolored until the water has been flushed from the tank. If this occurs, open hot water taps and let water flush until clear. This may take 10 minutes or more to flush your hot water tank.

Updated at 10:30 a.m. on Tuesday, Sept. 15:
The Public Works Department has received reports of discolored water coming out of the taps in the southeast neighborhoods of the city.

The cause of this is currently being investigated and staff is on site flushing the water to remedy the issue. The water remains safe to drink.

Questions can be directed to Public Works at 651-714-3720 or publicworks@woodburymn.gov.