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Utility Billing and Rates

City utility bills include charges for water usage, sanitary sewer, street lighting services, stormwater management and state water testing. These city services are not supported by property taxes. The amount paid through your utility bill covers the cost of providing these services, improvements to the systems, and general system repairs and maintenance.

Utility bill account
For new set up of utility service or changes to your utility service account, contact the Finance Department by email or call Utility Billing at 651-714-3508. Questions concerning your utility bill and payment can also be addressed by contacting the Finance Department. 

If you have questions concerning your water service, water meters, or your sanitary sewer service, email or call Public Works at 651-714-3720.

If you have questions concerning street lights, call Xcel Energy at 800-960-6235.

If you have questions concerning stormwater, email or call Public Works at 651-714-3720.

Utility bill pay service
City of Woodbury Utility Billing is proud to offer convenient payment options through an electronic billing and payment service. The service allows customers to:

  • View their utility bills online anytime
  • Pay online with credit/debit card or e-check
  • Pay by phone anytime
  • Pay by text - sign up to receive text notifications and make a payment by text with a default payment method
  • Go paperless and receive bills via email
  • Get email reminders when payment is due
  • Set up automatic payments so you never miss a payment

Access online services

Water Meter FAQ

Here are some answers to frequently asked questions about water meters in Woodbury.

I received a new water meter from the city. Why did my water bill increase?

How do drought conditions affect my water use and utility bill?

Am I able to verify water usage on my own with my water meter?

My water usage seems high; how should I check for leaks?