In February 2019, surveys were mailed to 1,500 randomly selected resident households. A total of 446 surveys were completed, yielding a response rate of 31%. The margin of error is plus or minus 5 percent around any given percentage point reported for the entire sample .
Survey results were weighted so that respondent gender, age, race, ethnicity, housing unit type (attached or detached) and housing tenure (rent or own) were represented in proportions reflective of the entire city. Reported responses are for those who had an opinion - "don't know" responses were removed from the analysis.
Survey results are summarized in the drop-down menus below, or you can view the full survey results.
Woodbury is a desirable place to live with amenities residents appreciate.
- Nine in 10 survey respondents said the overall quality of life in the city was excellent or good and a similar proportion gave excellent or good reviews to the city as a place to raise children and live, shopping opportunities and their neighborhood as a place to live. More than 8 in 10 survey participants gave favorable ratings to the overall quality of business and service establishments in Woodbury. These ratings were similar to previous survey years.
- Survey results for many questions were compared to results from other communities across the nation, those in Minnesota and those with populations between 55,000 and 75,000. Evaluations for aspects of quality of life tended to be higher than or similar to the three benchmark peer groups. Additionally, Woodbury was ranked first, second or third for the quality of business and service establishments and shopping opportunities compared to the communities in each of the three benchmark groups.
- Most respondents gave top marks to the overall feelings of safety (96% excellent or good), health and wellness opportunities (93%) and fitness and exercise opportunities (93%). About 9 in 10 respondents also gave excellent or good assessments to the overall economic health of Woodbury and the city’s image or reputation overall. These five community characteristics were rated higher compared to the nation, other Minnesota communities and communities with a similar population size. Additionally, Woodbury ranked first out of at least 20 other jurisdictions in Minnesota or those of a similar population size for health and wellness opportunities and second for fitness and exercise opportunities.
Most residents are connected to the community and many feel Woodbury is welcoming for all.
- Survey respondents indicated how close they felt to their neighborhood and to the city overall. In 2019, about one-third of respondents said that they have strong ties to their neighborhood and to the City of Woodbury. About one in five specified that they have either strong ties to their neighborhood or strong ties to the community overall, but not to both. Another one-third of residents reported having neither strong ties to their neighborhood nor to the community as a whole.
- The sense of community in Woodbury and the community’s openness and acceptance toward people from diverse backgrounds were rated as excellent or good by 6 in 10 residents. These evaluations have remained stable since 2015 and were similar compared to the three benchmark peer groups.
- A new set of questions was added to the 2019 survey to measure resident opinions about the job the community does at welcoming and valuing all residents. About 8 in 10 respondents felt the community does an excellent or good job providing a safe and secure environment for residents of all backgrounds and 7 in 10 gave high marks to the community treating all residents fairly and making all residents feel welcome. Woodbury residents were less likely to feel that the community does an excellent or good job helping new residents feel connected and integrated.
Improving drinking water quality and ensuring an adequate water supply are priorities for residents.
- When asked about the most serious issue currently facing Woodbury, drinking water sustainability was among the top three issues, selected by 17% of respondents. A higher proportion of residents selected drinking water sustainability as the most serious issue in 2019 compared to 2017 and 2015 (6% selected it as the most serious issue in both 2015 and 2017).
- Evaluations of the quality of drinking water declined from 74% excellent or good in 2017 to 61% in 2019. Ratings for this service were similar to the national average but lower than the averages for Minnesota communities and communities with a similar population size.
- Residents selected the top sustainable activities and services for the city from a list of 11 potential priorities. Improving drinking water quality was the top priority, with one quarter of respondents selecting this activity. About 1 in 10 respondents felt that ensuring the city has an adequate water supply for the future (16%).
Survey respondents think highly of City services and government performance.
- Eight in 10 Woodbury residents thought the overall quality of city services was excellent or good. This was similar to ratings reported in 2017 and 2015. Ratings of the overall quality of services were higher than the nation and on par with other Minnesota communities and communities of a similar population size.
- Of the 23 individual city services asked about on the survey, fire services, ambulance/EMS, sanitary sewer services, the appearance of park and recreation facilities and the HealthEast Sports Center programs and facilities received the highest evaluations, with 93% or more of respondents giving excellent or good reviews to each. About 9 in 10 residents also felt that police services, city parks, Eagle Valley Golf Course and its facilities and Central Park were of the highest quality.
- Services of relatively lower quality were property maintenance enforcement/code enforcement, drinking water and pavement repair and patching on city streets.
- Overall, service ratings tended to remain stable from 2019 to 2017. However, evaluations of snow plowing on city streets improved (73% excellent or good in 2017 versus 84% in 2019) and although pavement repair and patching on city streets was among the lower rated services, ratings have been trending up since 2015 (40% in 2015 versus 55% in 2019). As previously mentioned, a decline in excellent or good reviews from 2017 to 2019 was observed for drinking water as well as for snow removal on city trails.
- When compared to the nation, Woodbury services tended to be rated higher or similar, and sanitary sewer services were rated number two in the nation. All city services were rated similar to the Minnesota communities’ benchmark except drinking water, which was rated lower. Woodbury’s ratings generally were on par with communities of a similar population size, with the exception of sanitary sewer services, snow plowing on city streets and street sweeping, which were higher than the benchmark, and drinking water, which was lower.
- Woodbury residents gave strong ratings to the city government’s performance, with at least 7 in 10 providing excellent or good reviews to each of the five aspects evaluated on the survey. All aspects of Woodbury government performance were rated above the national average and were similar to the Minnesota and communities of a similar population size averages.
Residents' willingness to pay a property tax increase to maintain current service levels is on the rise.
- Close to half of respondents (47%) supported increasing property taxes to maintain city services at their current level, a level that has been increasing since 2015 (36% support).
- Overall, about 7 in 10 residents felt that they get an excellent or good value of services for the taxes they pay to Woodbury. This rating has remained stable since 2015 and was similar to other Minnesota communities and communities of a similar population size but higher than the nation.
- About half of respondents felt that the current tax rate paid to Woodbury is about average and about 4 in 10 thought it was somewhat high (37%) or very high (7%). Only 6% of residents said the current city tax rate was somewhat or very low. More respondents in 2019 than in 2017 felt that the current Woodbury tax rate was somewhat high (37% in 2019 versus 29% in 2017).
Past survey results